Privacy Policy

Dar Al Waheedah Real Estate Brokerage LLC ("Dar Al Waheedah Real Estate", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, communicating with us, or submitting an inquiry through our advertising and communication channels.

This Privacy Policy explains how we collect, use, store, and handle your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Phone number
• Email address
• Property requirements and preferences
• Property buying, selling, leasing, or investment inquiries
• Information submitted through contact forms
• Information submitted through Facebook or Instagram lead advertisements
• Messages and information provided through Messenger, WhatsApp, social media, email, or telephone
• Any other information you voluntarily provide when communicating with us

We may also collect certain technical information when you visit our website, such as your browser type, device information, IP address, pages visited, referral source, and website interaction data.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your property inquiries
• Contact you regarding properties you have expressed interest in
• Arrange property viewings
• Provide information about properties for sale or rent
• Assist with property buying, selling, leasing, and other real-estate services
• Follow up on inquiries submitted through our website or advertising campaigns
• Communicate with you through phone, email, Messenger, WhatsApp, or other communication methods you use with us
• Improve our website, advertising, services, and customer experience
• Maintain business and inquiry records
• Comply with applicable legal or regulatory requirements

We use personal information only for legitimate business purposes and as permitted by applicable laws.

3. Facebook, Instagram and Meta Lead Ads

We may advertise our properties and real-estate services through Facebook, Instagram, and other services provided by Meta Platforms.

When you submit information through a Meta lead form, Messenger advertisement, or another Meta advertising feature, we may receive information you choose to provide, such as your name, phone number, email address, property requirements, answers to qualifying questions, and other inquiry information.

We use this information to respond to your inquiry, provide relevant property information, arrange viewings where requested, and follow up regarding the property or real-estate service in which you expressed interest.

Your use of Facebook, Instagram, Messenger, and other Meta services is also subject to Meta's own terms and privacy policies.

4. Communication With You

If you submit an inquiry or contact us regarding a property or service, we may contact you using the contact details or communication channel you provided.

This may include telephone calls, email, WhatsApp, Messenger, or other appropriate communication methods.

You may ask us to stop non-essential marketing communications at any time.

5. Sharing of Personal Information

We do not sell your personal information.

Where reasonably necessary to provide a requested real-estate service, information may be shared with relevant parties such as property owners, developers, authorized agents, service providers, technology providers, or professional advisers.

We may also disclose information when required by applicable law, regulation, court order, or competent government authority.

6. Third-Party Services

Our website and marketing activities may use third-party platforms and services, including analytics, advertising, communication, hosting, and website technology providers.

These services may process certain information according to their own privacy policies and applicable terms.

Third-party services may include platforms such as Meta, Google, WhatsApp, and other technology or communication providers used to operate our website and marketing activities.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand how visitors use the website, measure advertising performance, and improve our services.

Depending on your browser and applicable requirements, you may be able to control or disable certain cookies through your browser settings or available website consent controls.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, meet legal or regulatory obligations, and resolve disputes.

Information that is no longer reasonably required may be deleted or securely disposed of in accordance with our internal practices and applicable requirements.

10. Your Choices and Rights

Subject to applicable law, you may contact us to request information about the personal data we hold about you or request that inaccurate information be corrected.

You may also request deletion of your personal information where applicable, or ask us to stop using your information for direct marketing communications.

We may need to retain certain information where required for legitimate business, legal, regulatory, or record-keeping purposes.

11. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, website, advertising practices, or applicable requirements.

The latest version will be published on this page with an updated revision date.

13. Contact Us